Frequently Asked Questions

• 1. How to Shop at Buildersmartonline.com?

            It's very easy!! Just follow the steps below:

            First, select the product category.

            Secondly, select the desired product.

            Thirdly, select the available product variant. 

            If you have, click the "Buy" button.

            You will be re-directed to our WhatsApp page, where our able reps will see you through.

Reminder: Our official number is 023-6800-055. Please be warned, any other number that contacts you in our name, is in no way linked to us.

• 2. After using our Contact Form - WhatsApp, what should I do next?

            Orders sent/purchased via the Contact Form - WhatsApp will be checked first by our Customer                Service (CS). If the stock of the product ordered is still available and the delivery address is correct, CS will send order information about the total price + delivery costs according to the order data. 

Disclaimer: No payment should be made to any other number besides our official contact: 023-6800-055.

• 3. I can't find my question on the FAQ page, what should I do?

           Please contact us directly via our hotline 023-6800-055 or WhatsApp us on 023-6800-055.

           We are always ready to assist you.

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